Managing case types in your application

The following tasks can help you manage case types. It is recommended that you first review the existing case types in your application, so that you understand how they can be extended or reused.

• Reviewing existing case types

• Renaming a case type

• Importing case types from another system

• Adding a top-level case type

• Adding a child case type

• Specializing an existing case type

Related information

Open topic with navigation