After you add a user reference to a form, you can configure the way that users interact with it. For example, you can display the list of users in your application as a list or as an autocomplete that returns a list of search results.
Open a case type in Case Designer.
On the Life cycle tab, click an assignment or an approval step.
Click Configure view.
Click the Gear icon in the row of the user-reference field.
Select a control type from the list that is displayed.
Search — Prompts users to search for an existing user by entering a full name or operator ID in an autocomplete field.
Dropdown — Prompts users to select the full name of an existing user from a list.
At run time, users are prompted to select or search for an existing user, based on the control type that you provide. The result, a user ID, is stored in the property that is associated with your user-reference field.
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