Resolution is the act of closing a work item, recording in the properties that work is complete.

As a work item advances through a flow, information stored in its properties becomes more complete and more final, through user input and automatic processing. When work on a work item is complete, it is said to be resolved or closed. After a work item becomes resolved, it generally cannot be worked on (modified) until it is reopened, although some changes are possible.

Technically, a work item is resolved when the property Work-.pyStatusWork is set to a value that starts with the text Resolved. The standard activity Work-.Resolve accomplishes this status update and also performs other required processing.

Related Topics IconRelated terms