Pega Extender for Salesforce.com

Organizations that have deployed Salesforce.com for sales and services often need the power of Pega for dynamic case management, business process management, and decision management. Enterprises also need robust and secure integration with information systems hosted on the cloud or in their own data centers including databases, systems of record, legacy systems, and enterprise applications.

Salesforce extender diagram

Pega Extender for Salesforce.com includes an component available on the Pega Exchange. The Extender is designed to permit seamless integration of Pega applications into a Salesforce organization making the capabilities of Pega applications available with only minimal configuration.

The component enables Pega applications to be displayed either as full Salesforce tabs as embedded components within a tab of your Salesforce application.

The Extender component leverages Pega Web Mashup technology for the presentation of Pega Gadgets (Pega UI harnesses and portals) in Salesforce web pages. Pega applications can be deployed either on the Pega Cloud or in your datacenter via a secured network. The Extender connects to your Pega applications based on the configuration parameters you provide.

Pega Extender for Salesforce.com also supports single sign on for your Salesforce and Pega applications using SAML 2.0 web SSO or custom authentication configurations.

Key Features

  • Seamless interoperability between Pega and Salesforce.com
  • Embed Pega UI widgets directly in SFDC
  • Share data via Pega API and SFDC Web Services
  • Event triggers keep Pega Case data and SFDC objects in synch

Get the Pega Extender for Salesforce.com from Pega Exchange

Salesforce and Pega customers can install the Pega Extender for Salesforce.com from Pega Exchange.