Pega Cloud Collaboration Services

Pega Cloud Collaboration Services is a multitenant cloud service that is hosted on Amazon Web Services. It provides cloud hosting for Pega Co-Browse and Pega Chat in the United States and in the European Union.

For the most current overview of Pega Cloud Collaboration Services features, services, and standards, see the following information:

Key Features: 
  • Pega Chat provides effective and efficient customer service over the web by allowing your customer service representatives to interact with customers from your website by sending and receiving text messages.
  • Pega Co-Browse lets you help customers who are having trouble with self-service interactions by giving Customer Service Representatives the ability to see what the customer sees on a web page.​​​