PegaWORKS Products

Last updated: 05/17/2017 - 16:40
Pega® Foundation for Insurance provides a best-practice implementation of basic insurance services to create specific business applications, reducing the development time to create new applications, mitigating project risk, and decreasing the time to gain return on investment (ROI).
Last updated: 02/02/2018 - 11:30
Pega Chat broadens the omni-channel customer engagement experience of Pega Customer Service by providing customer service over the web. With Pega Chat, a Customer Service Representative (CSR) interacts with customers from your website by sending and receiving chat messages. Pega Customer Service guides CSRs through chat interactions, making responses consistent.
Last updated: 09/26/2017 - 13:27
Last updated: 08/16/2013 - 12:24
The System Management Application (SMA) is set of utilities distributed with PegaRULES Process Commander that enable system administrators and developers to monitor and manage Process Commander nodes. SMA is a standalone implementation and requires aseparate installation.
Last updated: 08/29/2014 - 14:16
Predictive Analytics uncovers hidden insights in the data, and adds color to the customer journey. Pega's Predictive Analytics Director (PAD) for PRPC 7.1.6 is the first release that brings the Predictive Model development capabilities, natively built and tightly integrated in the Pega 7 platform.
Last updated: 10/03/2011 - 12:12
Last updated: 06/07/2012 - 16:51
Pegasystems' founding software product, introduced in 1984 on IBM mainframes and Digital Equipment VMS.
Last updated: 06/07/2012 - 14:19
Introduced in 1990s, PegaWORKS C Series and related products operate on Windows and selected UNIX platforms. This is a client-server implementation.
Last updated: 06/07/2012 - 14:18
PegaIMAGE MANAGER is an optional add-on component that provides robust image retrieval, display, and distribution services to a PegaWORKS or PegaREELAY workflow. It is a high performance, distributed, enterprise-wide image management system, written in Java and operating as a web application within a J2EE compliant server.
Last updated: 10/03/2012 - 15:24
PegaDISTRIBUTION Manager is a small, optional Windows server application used to support PegaWORKS system for printing and faxing of Microsoft Word documents.
Last updated: 08/16/2013 - 12:20
PegaDISTRIBUTION Manager is a small, optional Windows server application used to support a PegaRULES Process Commander system (or PegaWORKS system) for printing and faxing of Microsoft Word documents. PegaDISTRIBUTION Manager can also convert Word documents to Acrobat PDF format.
Last updated: 10/03/2012 - 15:27
PegaCALL for PegaWORKs provides Computer Telephony Integration (CTI) to improve contact center operations.
Last updated: 09/07/2017 - 10:18
Last updated: 04/20/2017 - 12:05
SA for Insurance marries actionable intelligence with proven sales techniques, the processes that are the hallmarks of top performers, and makes this powerful combination available for every producer to leverage in any sales pursuit. With Pega's dynamic sales solution, carriers can dramatically improve channel effectiveness by helping execute value-added sales activities, customize personalized, relevant cross-sell, up-sell, and retention offers and instantly adapt strategies to the specific characteristics of each opportunity.
Last updated: 10/11/2016 - 11:02
Last updated: 04/23/2018 - 07:41
Last updated: 12/14/2017 - 15:46
Pega Next-Best-Action Advisor for Financial Servicescombines sophisticated adaptive analytics and real-time decisioning in a solution that guides service representatives and customers through individual offer management strategies.
Last updated: 10/11/2016 - 10:33
Pega Marketing for Financial Services (formerly released as Next-Best-Action for Financial Services) provides a comprehensive customer-focused solution for Financial Services organizations. It is a scalable solution for customer service interactions built on the Financial Services Industry Foundation which already includes processes supporting card servicers, loan servicers, financial advisors, retail bankers, commercial bankers and collection agents.
Last updated: 02/10/2017 - 08:57
Last updated: 02/22/2018 - 09:54
The Pega® Know Your Customer Regulatory Compliance for Financial Services application is for use only with the Pega Know Your Customer for Financial Services application. Each quarterly release of this application contains regulatory updates provided by an international team of former regulators, lawyers, and policymakers that are available to all customers. Once installed, new regulatory rule updates can be directly implemented into the platform to ensure up to date compliance. To learn more about updates included in each release, please refer to the Release Notes associated with each version.
Last updated: 10/09/2015 - 15:36
Pega Invoice Reconciliation for Energy (IRE) provides an innovative solution for improving the speed and accuracy of invoice processing.  By incorporating multivariate matching and sophisticated business rules, IRE automatically detects errors in even the most complex invoices and then provides clear guidance to quicken resolution times.  IRE also simultaneously saves costs and reduces manual processing by straight through processing invoices that are error free.
Last updated: 02/02/2016 - 12:36
Pega Incident Management for Energy (IME) delivers a comprehensive solution to revolutionize how energy companies manage health, safety, security, and environment (HSS&E) incidents and planned activities from capture and review through to investigation and resolution.  By using a case-based approach, IME enables quick and appropriate responses that reduce injuries, damages and costs while also capturing lessons learned to manage future risk.
Last updated: 01/17/2017 - 08:08
Last updated: 09/28/2017 - 15:52
The Pega for Manufacturing (aka the Manufacturing Industry Foundation) application accelerates the delivery of a manufacturers critical business applications.  It provides industry-standard data models, business process flows, user interfaces, integration points and pre-configured application accelerators that jumpstart the deployment of manufacturing applications.
Last updated: 11/22/2017 - 21:47
Customer Process Manager for Insurance delivers operational cost efficiencies while also providing superior customer service consistently across all communication channels. Pega enables insurance organizations to meet service challenges head on by automating manual processes and delivering a more personalized customer experience across channels, lines of business, and service needs.