Pega Marketplace
Experiences of the future
Everything starts with experience : Connected, intelligent, seamless experience
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Overview
Create immersive customer experiences to delight your end customers. Using Pega as the foundation that ties these experiences between organization and its end customer, across different channels and includes interventions like Metaverse (VR), AR, AI/ML, NLP. It creates an opportunity to allow the customers to interact with the brand in the medium of their choice (physical, digital and virtual) and the brand to respond contextually in the moment. These enhanced customer experiences can drive increased customer satisfaction, increased revenue, improved retention rates and higher level of emotional connect with the brand.
Key Features
- Transforming user experiences with conversational AI - leveraging conversational AI by providing a human-like interaction through an intuitive chat interface. Leverage AI For Process Outcomes - Increase efficiency and optimize outcomes by leveraging Process AI. Immersive experience - customers to interact with the brand in the medium of their choice (physical, digital, and virtual) and the brand to respond contextually at the moment.
Partner Name
Wipro
Tags
- Pega Products: Pega Platform Pega Customer Decision Hub
- Industry: Manufacturing
- Product Capability: Case Management Decision Management
- Pega Version compatibility: 8.6
- Geography: Americas, Asia Pacific, EMEA, Japan
Offering Type
Component