Pega Marketplace
Digital Prescriptive Maintenance
Digital Prescriptive Maintenance
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Overview
The solution leverages Pega’s industry-leading Dynamic Case Management, CRM, and Decision Hub capabilities enabling 1:1 customer engagement. The solution leverages real-time asset health and performance data from Wipro's advanced IoT platform to utilize service history data and usage patterns for prescribing the next best action for asset maintenance. Enables improved asset management and boosts cross-sell up-sell opportunities by prescribing the next best action
Key Features
- Predictive maintenance - Remote diagnostics, maintenance alert/support based on vehicle usage. Advanced vehicle diagnostics - Advanced real-time view of vehicle health and performance Usage based insurance - Insurance coverage based on specific driving habits and risks. Fleet management - Fleet performance and management based on vehicle usage Customer 360 - Targeted and personalized offers based on vehicle condition and driving habits
Resources
Partner Name
Wipro
Tags
- Pega Products: Pega Platform Pega Customer Decision Hub
- Industry: Manufacturing
- Product Capability: Case Management Decision Management
- Pega Version compatibility: 8.6
- Geography: Americas, Asia Pacific, EMEA, Japan
Offering Type
Component