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Correspondence Central

Customers often seek a personalize interaction when contacting a brand, the organizations should make sure to personalize the experience right from the start. It’s important for organization to brand

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Overview

Correspondence Central is a Pega accelerator that helps to define and manage the correspondences (email, fax, mail) to customer in a better way.​ ​ Key features include per-defined email templates, centralized view of correspondences across business process, ability of business users to make changes to correspondences, embed predefined contents like disclaimer. privacy policy into correspondences. ​

Key Features

  • BRAND TEMPLATES​, MANAGE CORRESPONDANCE​, EMBED CONTENT​
=Tata Consultancy Services Ltd.

Partner Name

TCS


Tags


Offering Type

Component
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