Welcome email received, but cannot login to Pega 7 Express

I am a Pega employee, which I believe is ok for both use and the support forum? I signed up, got an email quickly with a link. I get a login page. My Pega email seems to be recognized, by my standard password isn't taken and SSO doesn't automatically take me in when I'm on VPN. Not sure how to login?


- Mike

This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.

Group Tags


Keep up to date on this post and subscribe to comments

June 16, 2015 - 5:11pm

I ran into this problem as well.  Setup a password for PDN ( disconnected from VPN) and then use that password for Pega7 Express.

June 16, 2015 - 5:16pm

Thanks, I'll try that.  Now my express environment says I'm locked out, hopefully that's temporary.

June 17, 2015 - 8:10am

Express uses PDN credentials to authenticate you. It does not use your pega network credentials.

Your PDN username is your pega email address: first.last@pega.com

You can reset your PDN password here (even when connected to VPN):


The link to reset your password is also on the express log in page:

June 17, 2015 - 4:45pm

Thanks, all set!