Unable to connect external source location from File listener source location
I have a requirement to read a file from external Source location (IP address\Pega\filelocation) .
I have used File listener to copy the file and read information. Its working fine for server source location folders but its not connecting to external location. i have granted access permission for that source location and i am able to ping source location from commander prompt. from pega application i am unable to connect it.
Could you please provide any suggest here to resolve this issue.
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