Unable to connect external source location from File listener source location

Hi All,

I have a requirement to read a file from external Source location (IP address\Pega\filelocation) .

I have used File listener to copy the file and read information. Its working fine for server source location folders but its not connecting to external location. i have granted access permission for that source location and i am able to ping source location from commander prompt. from pega application i am unable to connect it.

Could you please provide any suggest here to resolve this issue.

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July 6, 2017 - 11:53am


Have you given full access to pega app user to this drive? This is a connectivity issue between two server.

July 7, 2017 - 2:53am
Response to SwarnenduM

could you please help how to give full access?

as see i can access the lik from server and ping from commander prompt.




July 7, 2017 - 10:05am
Response to MAHI252385

In windows if you right click on the folder then you will get option 'Properties'. Under properties window you will see option to set security. There is an edit button to add user permission. Pls add pega app user name with full permission and try again.

July 6, 2017 - 12:36pm

have you tried file URI format, "file://host/path". For example, file://<host>/d:/File_Handle/xxx/

July 7, 2017 - 2:55am
Response to PradeepRaghuram_GCS

I tried as you suggested, but getting same error. please let me know if you suggest any other way,

Thanks in Advance