Question

SLA - OOTB utility to reset work object urgency

Hi All,

I have a requirement where I need to reset work object urgency again and again based on some scenario.

Is there any OOTB utility which can reset work object urgency?

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September 21, 2017 - 11:55pm

Hi Saurabh,

From Pega 7.2, you can make use of pxAdjustSLA OOTB activity to reset your SLA defined on any step/assignment based on your requirement.

 

- Chinmai Sravanthi.