Question

Silver Light issue while creating Application Document.

Hi All,

I need to create Application document of my Pega Application, but its showing me message - "silver light is not ready yet", however I have installed silver light in my system, please help on this issue.

Thanks,

Manohar 

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December 15, 2016 - 6:49am

Hi Manohar,

For installation of Silverlight and troubleshooting follow below articles.

https://pdn.pega.com/release-note/word-merge-support-microsoft-silverlight-plug

https://pdn.pega.com/support-articles/document-now-feature-prompts-silverlight-installation

If still face issue the please share below information

PRPC Version

Browser Type + version.

Exact error while silverlight installation.

Hope this might help you.

Pega
December 15, 2016 - 8:00am

Hi Manohar what version of PRPC are you using, with silverlight sometimes the restrictions applied your environment can stop it working. Have you looked at SA-5796 to see if this fits your issue. In short the SA recommends

Setting the registry values for "AllowedLaunchOfElevatedTrustApps" and AllowElevatedTustAppsInBrowser" to 0x00000001 (enabled) which should allow silverlight to run.

December 22, 2016 - 7:10am

Thank for help, it's working now.

 

Mod
December 22, 2016 - 7:28am
Response to _ManoharG7896

Hi Manohar,

Please share the solution here so that it helps other community members who have the same question!

Regards,
Lochan  |  Community Moderator  |  Pegasystems Inc.

Lochana | Community Moderator | Pegasystems Inc.