Question

PegaApp-WorkAttach-Duplicates attachments in Smart Dispute framework

Hi,

In the Smart dispute 6 version, PegaApp-WorkAttach Duplicates scorecard instances were created and attached to case. After upgrading the Smart Dispute application to 7.21, PegaApp-WorkAttach Duplicates scorecard instances are not getting opened as PegaApp classes are removed in latest SD framework and replaced with PegaAcct classes. How to migrate the old version PegaApp-WorkAttach-Duplicates instances to latest SD framework to view the instances?

Regards

Hari

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Pega
May 2, 2017 - 7:00am

Hi Hari,

My suggestion would be they can run an utility where they can update the pxObjClass of the prior score card rules from PegaApp-WorkAttach-Duplicates to PegaAcct-WorkAttach-Duplicates and save the score card rules.

Thanks

Imran