Question

Pega 7.2.1 prhelp.war still shows as 7.1.7

Downloaded the prhelp.war for Pega 7.2.1 from Pega 7 Platform Update. Installed on websphere, cleared Tempdir and restarted server. When launching help from Designer Portal the Help is still for Pega 7.1.7.  Is this correct?

 

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Correct Answer
December 21, 2016 - 7:35pm

Hi,

From Pega 7.2x, we no long use prhelp related URL. We are directly pointing to PDN web site. 

Go to Desinger Studio -> System -> Settings -> URLs, enter "https://pdn.pega.com/sites/pdn.pega.com/files/help_v721" in the field of 'Online Help URL:'. 

It will launch the correct 7.2.1 online. 

See screenshots attached. 

 

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Pega
December 21, 2016 - 7:35pm

Hi,

From Pega 7.2x, we no long use prhelp related URL. We are directly pointing to PDN web site. 

Go to Desinger Studio -> System -> Settings -> URLs, enter "https://pdn.pega.com/sites/pdn.pega.com/files/help_v721" in the field of 'Online Help URL:'. 

It will launch the correct 7.2.1 online. 

See screenshots attached. 

 

December 21, 2016 - 11:51pm

Thanks for pointing out the  Designer Studio -> System -> Settings -> URLS.  This was my issue.  I pointed it to the server where prhelp.war was installed and all is good.  I also changed the setting to https://pdn.pega.com/sites/pdn.pega.com/files/help_v721 and that works as well. 

Again thanks.

 

 

December 22, 2016 - 12:17am

You can also downlaod the offline help files from the below link

https://pdn.pega.com/pega-7-platform-update