not able to access pending workbasket to resume flow

I have two different work objects A-1 and B-1 (no P-C relation). A-1 is assigned to User (PegaRULES:User4) and B-1 is assigned to work basket having admin role (PegaRULES:SysAdm4).

My business requirement is when user submits the assignment of A-1, we need to open B-1 and resume the flow.

I have tried to open B-1 in post activity of A-1 assignment and called Resumeflow activity on opened B-1 workpage to resume flow but I am getting
"‘you are not authorized to open instance ASSIGN-WORKBASKET-'" which is pretty obvious as user doesn't have admin access.

When a admin is submitting the A-1 assignment, everything working fine.

Any other approach to achieve above requirement?

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Correct Answer
December 27, 2017 - 1:53pm

used ticket instead of resume flow and it's working


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December 7, 2017 - 11:23am


Just a thought

Maybe a standard agent that uses the information present on this and run the other resume flow on other work object?


December 27, 2017 - 1:53pm
Response to Raviteja_GCS

used ticket instead of resume flow and it's working