Question

Link-Objects method not Saving pyCategory value.

I have created service email rule to process inbound emails.

I am using AddAttachmentFromMail activity to attach any attachments in the email to the workobject.

I can see attachments are getting attached but with Category as null.

In the tracer, I can see pyCategory as file. But Link-Objects method is somehow not storing the information.

Please find screen shot attached.

***Updated by moderator: Lochan to update Categories***

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Correct Answer
December 14, 2017 - 4:08pm

I didn't see any errors when I traced it..

Las step of this activity "AddAttachmentFromMail" is linkobjects.

You can configure Listener, Service Email and activity : pyCreateAndManageWorkFromEmail to process emails with attachments.

You can see that attachments of type file will have pyCategory as null.

we no longer have this requirement Hence I customized the activity.

 

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December 6, 2017 - 1:35am

Hi,

Do you see any errors in log files, please attach the screenshots for listener configuration and attachment section in workobject ?

December 14, 2017 - 4:08pm
Response to SudhakarReddy

I didn't see any errors when I traced it..

Las step of this activity "AddAttachmentFromMail" is linkobjects.

You can configure Listener, Service Email and activity : pyCreateAndManageWorkFromEmail to process emails with attachments.

You can see that attachments of type file will have pyCategory as null.

we no longer have this requirement Hence I customized the activity.