Question

How to Unlock the WorkObject ?

Hi

This is Devi.

Can anyone tell me the "How to unlock the WorkObject".

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December 20, 2016 - 9:29am

There are different ways to unlock a work object depending on your scenario.

  • An Administrator can unlock a work object from the Developer portal. Navigate to DesignerStudio > Process & Rules > Tools > Work Admin > My Locks or All Locks.
  • There is a WorkUnlock activity.
  • When writing activities, methods such as Obj-Open-by-Handle and Obj-Refresh-and-Lock have a parameter to release the lock on commit.

Can you provide additional details regarding your scenario?

Pega
December 21, 2016 - 6:02am

Hello Devi,

Generally speaking, you should let system deals with the locking/ unlocking of your workobject.

Just in case you are faced with a situation where at a given point of time the work item is locked by others, system should ideally show you a lock harness with a button to release lock. 

Here is a good discussion thread as well which can help you to understand it better.