Question

how to unlock administrator@pega.com

If i have locked all the account including administrator@pega.com in pega express in then is there is any way to unlock account ??

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July 20, 2017 - 6:20am

Please any suggestion as soon as possible

Pega
July 21, 2017 - 3:03am

I think this should be a generic problem across portals in Pega. May be you can try out some settings in SMA.

I think security or system management team can provide more info on this.

July 24, 2017 - 4:42am

You can use the export/import functionality. Export a copy of the Data-Admin-Operator-ID record from another system that you know the password and import the exported RAP using command line utility.

Pega
August 1, 2017 - 1:06pm

Any chance you know the exact command line syntax on this export/import functionality? And is it db agnostic, ie. does it matter if the db is Oracle or Postgres?

 

Thanks

 

Pega
August 1, 2017 - 6:35pm
Response to dahlc

Hi Dahlc,

Please use below pdn link to import it by using command line.

https://pdn.pega.com/how-import-or-export-archive-command-line

Please let us know if you find any difficulty  while importing it ,with error message and screen shots.