How to trace SSO (SAML) authentication service and authentication activity

Hi ,

Currently we have LDAP authentication is authenticating the users. Now we are trying to implement SSO using SAML.

Could you please help us How to trace SSO (SAML) authentication service and authentication activity? On which page ADFS attributes will be available to create new operator if operator is not exist in pega? Thank you.



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June 18, 2017 - 3:05pm

Hello Nag,

Thanks for writing your query in Product Support Community.

Kindly let us know version of PRPC that you are using at your end.

Kindly check the below link for your reference:-

Hope this helps.

Thanks & Regards,




June 19, 2017 - 10:32am
Response to Hari Ch

Hi Hari,

I am using V 7.2 . I don't see any information about tracing part in the above URL's. We are implementing SAML based SSO. It's automatically open new tab and logged in when user clicked on the link. Is there any way that we can trace service and activity like as Email Service? Thank you.

June 20, 2017 - 3:12am
Response to NageshwaraR

Hi Hari,

From SMA, You can choose the requestor session with User name as Unauthenticated under Requestor Management. If you are not able to find the session, the only way is to include log messages for debugging.