How to reply on customer's tweet from Pega CS Application
i am working on pega social media integration and i have created a CS social application for Twitter integration.
i am able to fetch tweets using NLP technique (Data Set, Data flow, Text Analytics) and case is also getting created in Case worker portal but
i am not able to figure out how to send a reply to customer's tweet as i am not getting any type of resources for sending reply to tweet.
Can anybody please provide me with any step-by-step instruction solution for my above issue.
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