Question

FAIL message at the Property-Set-XML step - Encountered a withEmbedded tag with property $this of non-page mode String; it will be ignored

Guys hope everyone is doing well !!

Well I need a help on an issue I am not able to understand regarding a fail status at the Property-Set-XML of a activity step.

Here, I am actually mapping a lot of data to a page through a data transform, and passing that through an XML stream ( having multipple nested XML streams ) with repetitive structures. I have checked the data are perfectly assigned through the data transforn to the respective properties and the generated XML at the tracer also seems fine.

But somehow there is a FAIL message at the Property-Set-XML step and in turn its causing the error resoonse XML from the SOAP.

When, checking the Tracer I am getting the folloing error on that step " Encountered a withEmbedded tag with property $this of non-page mode String; it will be ignored "

Also, on checking the logs I am getting the following :-

ERROR demo-dt1.pegacloud.io|203.191.35.22 dev10 - One or more properties could not be serialized during passivation and have therefore been lost. They will not be available on activation. Please ensure that all property data is Serializable

com.pega.pegarules.session.external.mgmt.PageCannotBeSerializedForPassivationException: Unable to passivate page 'pyDisplay_Developer' on thread '<savedwork>' in requestor 'H5C1A97E884C86975D168422A50EE0E72'. The following items were not serializable: [Property not serializable: "Declare_pyDisplay.pyDisplay(Developer).pyUIElements(3).pyParameters.activityParamPage" Class: "com.pega.pegarules.pub.runtime.ParameterPage", Property not serializable: "Declare_pyDisplay.pyDisplay(Developer).pyUIElements(3).pyParameters.pyServiceClient" Class: "com.pega.apache.axis2.client.ServiceClient", Property not serializable: "Declare_pyDisplay.pyDisplay(Developer).pyUIElements(4).pyParameters.activityParamPage" Class: "com.pega.pegarules.pub.runtime.ParameterPage", Property not serializable: "Declare_pyDisplay.pyDisplay(Developer).pyUIElements(4).pyParameters.pyServiceClient" Class: "com.pega.apache.axis2.client.ServiceClient"].

On, checking pdn blogs the nature of error on logs shows some Hotfix to be deployed. But, I am not sure .

https://pdn.pega.com/community/product-support/question/passivation-error

https://pdn.pega.com/community/product-support/question/pagecannotbeserializedforpassivationexception-unable-passivate

https://pdn.pega.com/support-articles/error-during-requestor-page-passivation

https://pdn.pega.com/support-articles/pagecannotbeserializedforpassivationexception-log-files

It would be really helpful, if I get some guidance or resolution of this

***Edited by Moderator Marissa to add SR Details***

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Correct Answer
April 10, 2018 - 11:33am

Upon reviewing the associated SR, a local change was implemented:

Remove the propreties containing objects that aren't serializable. Save the important data in these java class in standard Pega property.

Thank you!

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February 5, 2018 - 1:44am

what is the pega version your using? if it is 5.5sp1 there is Hfix-2579 to resolve issue if the issue is coming in different version raise SR.

February 5, 2018 - 1:46pm
Response to Narasimha522

Thanks for your reply.

The Pega version I am using is 7.3.0

I have never applied a hotfix before.

Can you please tell me which one to apply ? 

Also please explain me the steps needed to apply a Hotfix.

Mod
February 6, 2018 - 9:37am
Response to SubhodeepM

Hi Subhodeep,

You could create an SR with Pega Support to receive assistance with the hotfix. You could do that on the My Support Portal.

Refer this article on how to create an SR: Introduction to My Support Portal: Opening a Support Request

Hope this helps!

Lochana | Community Moderator | Pegasystems Inc.

February 7, 2018 - 4:19am
Response to Lochan_DV

Thanks for your reply. Yes, I created a SR with Pega.

Mod
February 7, 2018 - 5:53am
Response to SubhodeepM

That's great! Please let us know the SR number here so that we could track it from this post.

Reards,

Lochana | Community Moderator | Pegasystems Inc.

February 22, 2018 - 11:34am
Response to Lochan_DV

We have raised the issue with a SR.

I am sharing the SR number to you on message as its a client raised SR.

We have provided the logs, tracer logs xml and HFix inventory.

One earlier version hotfix was provided HFIX-39374, HFIX-39124 which was applied but still the issue is persisting on logs.

We have provided them stack trace recently.

We are in touch with them.

Its still in " Pending-Engineering " status.  

April 10, 2018 - 11:33am

Upon reviewing the associated SR, a local change was implemented:

Remove the propreties containing objects that aren't serializable. Save the important data in these java class in standard Pega property.

Thank you!

Marissa | Community Moderator | Pegasystems Inc.