Question

Dose Purge/Archive tools purge all related recodes ?

Hi team

We are configurating Pega Purge/Archive tools to purge (do not need to retrieve) cases which resolved after a specific period. I am just wondering does the Purge/Archive agent will delete all related tables recodes at the same time of deleting workpool workobjects? Including related worklist and workbasket assignments, attachments, history, Pulse posts and so on. Since we want to delete all related recodes from db, if the OOTB Purge/Archive tools can not achive this requirement, can we just use the SQL operation to purge these db tables?

Thanks

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Pega
May 2, 2018 - 8:23am

Hi ShubiY62,

Thanks for posting on PSC.

As per my knowledge, Purge and Archive wizard available in Pega will delete the work objects with status as "Resolve-*" for the selected work pool and associated data from database tables(in order):

PR_DATA
PC_DATA_WORKATTACH
PC_LINK_ATTACHMENT
PC_HISTORY_WORK
PC_INDEX_WORKPARTY
PC_WORK

Reference,

- Purge/Archive Wizards

- Workpool selections

Hope it answers your query, kindly notify by marking this post as answered/helpful for larger Pega audience.

Regards,

Asif