Question

Control Region not fetching text consistently

Hi,

I need to use many control regions to extract text `in my automation. The windows application used is VB6 based legacy application. As a result of that my Physical memory is getting stacked up and also sometimes I could not retrieve the text from some of the control Regions . Is there any way to use dispose method on control regions as soon as the text from that specific control region is extracted? How to manage memory when I am using lot of control regions in my automation?

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Pega
December 4, 2017 - 4:57pm

You might be able to kill the adapter when you aren't using it and then spin it up again when you need it?

December 7, 2017 - 4:28am
Response to grona

Hi,

Allow me to explain you further

I am automating a legacy windows application written in vb6. It has vertical and inturn, horizontal tabs. I am fetching information from almost all horizontal tabs. The automation is for contact center business area so AHT is very critical. There is no time to kill the adapter and restart it again. Given that, kindly advice further

 

 

December 22, 2017 - 4:24am
Response to swaminat259

Hi,

Appreciate any response in this regard.

Pega
December 22, 2017 - 11:04am

What are the settings in your OpenSpan.ini? If you have it set to AllProcesses, that may be a cause of some of the memory issues. I cannot say I have ever experienced any myself using Control Regions though.

December 29, 2017 - 5:03am
Response to tsasnett

Hi,

GDI hooking, I have set it for an application only. Any further assistance will be greatly appreciated.

Pega
December 29, 2017 - 8:51am

I suggest that you open an SR with support as it appears you need someone who can look at your machine. If you do open an SR, please post the SR number here for tracking purposes.

The following article will be help you in creating an SR-

My Support Portal explained for Pega Robotic Automation (formerly OpenSpan)