Change Stage not working


I am trying to Go back for a Previous stage (I have three 03 stages in life cycle and the requirement is to go the First stage by a button click on Second or Third stage). I have used pyChangeStage flow action with an Assignment Shape , Change Stage Utility and an Utility with pyChangeStage rule. Nothing changes the stage to the first and Case moves next. I am Using Pega 7.2.1 Seeking any help

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February 24, 2017 - 8:41am

What does Tracer show happening? The Flow event type in Tracer may be helpful as well.

February 24, 2017 - 10:38am


Please refer the attached document and try the same and let me know if this helps you.