Question

Change Stage not working

Hi,

I am trying to Go back for a Previous stage (I have three 03 stages in life cycle and the requirement is to go the First stage by a button click on Second or Third stage). I have used pyChangeStage flow action with an Assignment Shape , Change Stage Utility and an Utility with pyChangeStage rule. Nothing changes the stage to the first and Case moves next. I am Using Pega 7.2.1 Seeking any help

**Moderation Team has archived post**

This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.

Comments

Keep up to date on this post and subscribe to comments

February 24, 2017 - 8:41am

What does Tracer show happening? The Flow event type in Tracer may be helpful as well.

February 24, 2017 - 10:38am

Hi,

Please refer the attached document and try the same and let me know if this helps you.

Regards,

Vikash