Question

After clicking on the "Save as" button, then the rule which has saved having some User interface issue in Pega 7.2

After clicking on the "Save as" button, then the rule which has saved having some User interface issue in Pega 7.2. Complete UI was different when i see the rule.

Please find the attached screen shot for reference.

***Moderator Edit: Vidyaranjan | Updated SR details & tagged SR Exists***

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Correct Answer
April 10, 2017 - 5:28am

Hi Sudheer,

 

Please try out the steps in mention in the below link and let us know if it helps.

https://pdn.pega.com/support-articles/distorted-ui-ruleset-list-screen-designer-studio

As per discussion in SR-B42237, the provided link helped resolve the issue.

 

Thanks,

Gisela

 

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Pega
April 3, 2017 - 3:52am

Hi Sudheer,

Do you see any exceptions/error in the logs when you performed a save-as, whether the rule was created in the older version and upgraded to 7.2?

Delete the rule (which was saved), clear the browser cache and try to perform a save-as again.

Regards,

Basavaraj

Pega
April 10, 2017 - 5:28am

Hi Sudheer,

 

Please try out the steps in mention in the below link and let us know if it helps.

https://pdn.pega.com/support-articles/distorted-ui-ruleset-list-screen-designer-studio

As per discussion in SR-B42237, the provided link helped resolve the issue.

 

Thanks,

Gisela