Reply posted on November 18, 2019 by StephaneG4774
Well, I already read that documentation, it is specific to a question and in order to populate a picklist.
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Hi Vijay, Since the topic for this session is Pega Customer Service, we encourage you to update your existing post for these queries instead of pursuing the discussion on this thread: Pega Platform + Infrastructure combination Thank you.
then the only thing I could advice you is to focus on updating that element (not span, you highlighted)
I am no longer able to reproduce this problem, so I am not able to work on it further. Thank you for your reply.
Hi Sourabh, There is no OOTB rule to flush the data from service case to interaction header, you have to create a custom rule to achieve that requirement.
What kind of customization did you do to add additional fields? OOTB Container service has built in mechanism to have more data and should not require a new REST service. I would highly recommend you stick to the existing service and not create your...
Ignore the previous comment, that does not apply to length of the property names. If its your own class name (that you own and manage)- then you can try and edit the "External Mapping" of the class rule to map the property to the actual DB...
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