Reply posted on July 29, 2016 by geornPega
Pega Support has provided a hotfix HFIX–28729 for this which solved the issue.
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Please start with this link: https://pdn.pega.com/products/pega-chat to see it answers at least some of your questions.
it is in cpm-overrides.css which is referred from SKIN rule. css class name is dialog-messages. I would recommend NOT to override this CSS file in implementation layer. Start conversation with Pega Support team to get an extension point or styling it...
Hi, you are correct in the assumption that the Chat server handles the routing of chat requests. It does this in a round robin fashion to the agents that have joined that queue. The Skills come into play when you create the queue in the chat server...
HI Saikat, StringMap interface only contains three methds getString, putString and toString methods. So you cannot create clipboard page using StringMap You can create Clopboard Page using createPage API of PublicAPI Interface.
Hi, I found it in the platform support guide quite a few days back. Forgot to mention that here. Thanks for al the help.
Hey, I realize that the application related Data Transforms and Parameters with values are coming from the parameter "PreActivitiesList" in "ReloadSection" Activity
yes. ideally when application extended for implementation app express/DCO will create implementation specific work table.
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