What Motivates You to Participate Here in the PSC?
Reply posted on November 27, 2019 by MarcLasserre_GCSPega
Hello, I don't think you can do this Out-Of-The-Box so you will need custom code. Maybe when the user login you can check if he is substitute for another user and based on that change portal presentation to add another assignments list.
Reply posted on November 27, 2019 by rakssPega
Hello Rajesh, StepStatusFail, StepStatusGood or StepStatusWarn validate the string reading from pxThread.pxMethodStatus. It'd contain only either of the three values and may not have the exact message. We may need to print the message based on the...
Reply posted on November 27, 2019 by PriyadharshiniV
Thank you for the response. I need one more clarification.We are using Pega 7.3.1, PegaDeploymentManager 02.01.03 and PegaDevOpsFoundation 02.01.03. I referred https://community.pega.com/knowledgebase/articles/devops-release-pipeline-overview...
Reply posted on November 27, 2019 by vaspoz
indeed, it will be in the idle state (it's a wait shape after all:)) and the ServiceLevelEvent agen will pick it up after specified amount of time. Try to set 0 as a timer and you'll see that the activity will be triggered again in 30...
Reply posted on November 26, 2019 by Bhavya_Incessant
Hi Just wondering, if the skills of the operator changes then Pega should itself handle the Routing based on below link: https://community.pega.com/knowledgebase/articles/pega-customer-service/step-3-configuring-routing Is this something different? ...
Reply posted on November 26, 2019 by PICADAPega
Sorry Manash. As you may know the Nexus component was built in 8.1 and so can't be imported into a 7.3.1 system. We don't have any plans to backport to earlier versions.
Reply posted on November 26, 2019 by NagendranA6739
Thanks Kevin, the duplicate entry is being set by start script, once I fixed it logging is working.