Reply posted on July 19, 2019 by Lochan_DVMod
Thank you all for the great questions and thank you to Charlie for being a wonderful expert!
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Congratulations to Fahad Khan for achieving the title of Participant of the Week! Fahad is back in the PSC to proactively assist several users with their queries, which helped them progress with the troubleshooting. We appreciate your efforts to share knowledge in the community. Hope to see you around and keep up the great work!
@MarcLasserre: I am uploading the image. from the pynote string, i want to get the value of property type then if property type is Date then i want to do the format date with dd.MM.yyyy
Hi, If the Interaction case is open and a new email (from customer) is received, OOTB there is a pop-up that will display that the case has been updated and the agent would have the ability to select Yes to update the email section, which will display...
Hi Jayachandra, Thanks for the response. We tried the above steps already but we don't see the methods in the project. Note: There is no issue in other projects and new projects, only in one project.
Thanks Kevin for the reply. We do not have this option in 3.3.x version of DM. How do we achieve it in 3.3.x version? Does pega provides any hotfix for this? or any tweak in OOTB rules to get this? Can you please assist?
Thank you for taking time to answer my question. We are already following that approach. But I was thinking it would good if the agents schedule could make the consideration of Business Holidays.
I don't see any parameter is being returned from below Pega api function so we don't have raw JSON in parameter page. tools.invokeConnector(primaryPage, stepPage, params); I just found the following work around to convert the response page to...
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