Reply posted on June 3, 2019 by Lochan_DVMod
Thank you for updating the resolution on this post. We will mark this post as Answered.
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I was able to access few other classes with in the same jar. And I placed the jar directly on the server and included the path in "compiler/defaultPaths" DSS.
Hi Sarath, why would you want to prevent the agent from seeing the bot history? Just to let you know, in 8.3 release of Customer Service, the agent chat and Bot conversation will be stored in the same interaction history. It will allow a live agent to...
Glad to help. Also I'd suggest you mark your findings as "correct" as it may also be helpful for someone else with the same question.
Thank you Abhinav. We can able to configure the following modification in the Tomcat application server by modifying the context.xml and web.xml. But Tomcat does not support JMS connection pooling mechanisms, which creates numerous connection when...
If I can answer for Nick, what likely happened is that when the error occurred, it was logged at the lowest level by the database system. However, when Pega saw the error, it swallowed it and then executed the alternate operation, which worked. As...
it was a caching issue. below thread helped me to solve the issue, https://community1.pega.com/community/pega-academy/question/cache-hit-not-found-cache-miss
Hello! On reviewing the SR we see that the below changed resolved the issue. Open the activity KMSearchRDHelpSite and update the value pySearchMethod to "CONTAINS" in 5th step of the activity. Thank you,
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