Readonly access to My Support Portal

Question posted by Sridhar on December 17, 2018

Hi, Would Pega be able to provide read-only access to some of the users on a account to MSP (my support portal), to check status of SRs and not to create/modify them? Thanks! ...

Global Customer SupportGeneral questions
Reply posted on December 18, 2018 by VisweswaraRaoLPega

Sridhar, we dont have this feature in our system.  We will check the feasibility of this with  MSP (My Support Portal) product owner and update you.

"Require Authentication" in service package for Email Listener- Email Service

Question posted by hariaPega on December 17, 2018

Hi What affect does the "Require authentication" checkbox in a service package have when we use it in a Email Listener. Where do we get the credentials for authentication? ***Edited by Moderator: Pallavi to update platform capability tags*** ...

CorrespondenceSecurity
Reply posted on December 18, 2018 by inakhPega

HI  Please refer to the below article for complete information regarding "Require authentication" https://community.pega.com/sites/default/files/help_v74/procomhelpmain.htm#data-/data-admin-/data-admin-servicepackage/context.htm ​

Pega 731- Inline CSS not getting applied to Column repeat data even after setting!important

Question posted by Vamsi.Thatavarthi on December 14, 2018

Hi, We have a requirement where we have to highlight rows of a column repeat conditionally. Wanted to check if simple inline css gets applied to Column data, but it is not getting applied (e.g. color:yellow;). Even I have added!important flag, still the c ...

User interface
Reply posted on December 18, 2018 by Vamsi.Thatavarthi

Hi, Can someone please help me with this.

How can I add event or edit on calendar?

Question posted by RecoD on December 17, 2018

Hello everyone, I want to add event or edit my event on calendar. Could you give me any examples? Thanks for your help. ...

Designer StudioUser interface
Reply posted on December 18, 2018 by inakhPega

Hi  Below articles might give you some pointers for your requirement: 1)  https://community1.pega.com/community/product-support/question/schedule-events-calendar 2)  https://community1.pega.com/community/product-support/question/calendar-events

Reports statistics are not captured in Log-ReportStatistics for my reports

Question posted by hariaPega on November 26, 2018

I find several hundreds of entries related to Report Definitions in the Log-ReportStatistics class, however i'm unable to get any details about the RD's i have defined. I have created a RD called ABCD and have run it several times.. However, the ...

Reporting
Reply posted on December 18, 2018 by hariaPega

I'm still awaiting reply from the fourm

Calendar Gadget Missing from Case Manager Portal PRPC 7.3.1

Question posted by Sharg on December 18, 2017

Hi Team, I am unable to view the calendar Gadget in PEGA 731 Case Manager Portal when I am creating a new Applciation, however If I login with Administrator@pega.com and run the case manager Portal I am able to see the following in the Menu. I am currentl ...

Application developmentCase management
Reply posted on December 18, 2018 by RecoD

Hi Sharg, Did you find anything about this case? I need same sample.