Reply posted on November 6, 2019 by Gomerilk
thanks a lot. It is resolved.
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Hi, CPM (Customer Process Manager) is now known as Pega Customer Service (PegaCS). You can find the related release documentation here: https://community.pega.com/knowledgebase/products/customer-service Hope this helps!-Kurt
I defined a flow-wide action since it has to be enabled during one more stage only. Thanks for the insight.
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I Changed the value for field data-pega-isdeferloaded to true. It works fine. No Duplicate Interaction is getting Created.
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