Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
26% (27 votes)
Learn Pega
33% (34 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
23% (24 votes)
Get recognized as Participant of the week
7% (7 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 104
Groups audience: 
Pega Support

Sales Automation Certification

Question posted by PankajR7 on November 3, 2019

Hi team, I have completed PEGA Sales Automation Foundation and Essentials. I am about to start with implementation course. But as i progressed I could not find any relevant exam for Sales Automation. Am I missing something? How to get PEGA Sales Automatio ...

Pega Sales Automation
Reply posted on November 3, 2019 by PankajR7

Hi Gangs3, Thanks for the prompt feedback. Could you kindly specify as to which course are you referring here, by which we can earn the badge? Regards, PR

Need help to open work object using URL

Question posted by TusharR3103 on October 31, 2018

Hi All, I have requirement where I have to open pega work case by hitting URL, for this I am using snapstart concept mentioned in the below url: http://sd-683e-c36d.nam.nsroot.net:30035/prhelp/procomhelpmain.htm#mobile/concepts/mob-use-snapstart-module-ou ...

Application developmentCase managementMobile
Reply posted on November 2, 2019 by DeepaliP9967

This comment/reply has been branched into a new post

Node deletion option in PDC

Question posted by ChaithanyaJ9714 on October 30, 2019

We see an option to delete the offline node from PDC when logged in as an administrator. Will this delete the inactive offline node from System Node Status tables? Thanks in advance. ...

Pega Predictive Diagnostic Cloud
Reply posted on November 2, 2019 by KevinZheng_GCSPega

No, this has nothing to do with the monitored node. PDC is one-directional, i.e., from monitored node to PDC. Not sure why you ask this, but the latest version of Pega actually has a job below actually purge old nodes periodically. ...

Diagnostic Cloud Scorecard Subscriptions does not show up for me in PDC. How do i access them?

Question posted by CurtisH3469 on October 30, 2019

I found this reference to the PDC Scorecard Subscriptions, but I do not see Scorecards under Diagnostic Cloud in my PDC session. How can we get to these subscriptions. Also, is there any way to subscribe to the PDC reports other than the Event and the thr ...

Pega Predictive Diagnostic Cloud
Reply posted on November 1, 2019 by ARVINDMALAVPega

Hi Curtis, Thank you for posting your question on Pega Community. Diagnostic cloud button is disabled for a user, you need to have Manager role to access it. Kindly check who is administrator role in MSP (Pega support tool). Administrator in MSP has a...

Answered

Cannot connect to PDC

Question posted by GregR454 on March 6, 2019

We can no longer connect to PDC from our Pega servers. We verified that our traffic is getting to the internet and can ping the ip addresses associated with PDC but the soap test connect fails. PDC is now defaulting to the Enterprise tab view instead of t ...

Pega Predictive Diagnostic Cloud
Reply posted on October 30, 2019 by ShaikN47

Can u please explain clearly what are intermediate certificates? and from where we need to install? from where we will get?

How can increase in toast bytes of DB table pr_operators be explained?

Question posted by MaartenBPM on October 28, 2019

Using PDC, I made a custom report to see why the pr_operators table on our production environment is so big. It contains around 60K records but takes a Total Bytes of around 21GB. I found that last month the Estimate Row Count and Live Rows did not increa ...

Data managementPega CloudPega Predictive Diagnostic CloudReportingDatabase management
Reply posted on October 29, 2019 by MaartenBPM

I've raised an RFI SR for this: SR-D56997.

Answered

Modify one Portal for Mobile and Desktop Views

Question posted by MaleeshaW on October 28, 2019

Hi, I would like to know whether it is possible to modify one portal so that it can be viewed differently in Mobile view and Desktop view (Maybe by circumstancing). I have referred this https://community.pega.com/knowledgebase/articles/whats-new-pega-plat ...

Designer StudioMobilePega ExpressUser interface
Reply posted on October 29, 2019 by MaleeshaW

It worked. Thanks 

Scan Near-field communication(NFC) tags

Question posted by LokeshK4291 on October 18, 2019

Dear All, I have a below requirement on NFC tag (Near Field Communication). Pega Application should scan the NFC tag and auto populate the information in specific properties which are there in the “e-check list” (Screen). Please share the possible ways to ...

MobilePega Customer Decision HubPega Customer Service Application
Reply posted on October 28, 2019 by LokeshK4291

Thank you for the reply  Mateusz

Log off button is not working in Pega 7.3.1

Question posted by NizamM1125 on October 7, 2019

Hi Team, Logoff is not working in Pega 7.3.1 in the hybrid mobile app. Let me know if there is any hot fix available. Regards, Nizam ***Moderator Edit-Vidyaranjan: Moved from LSA community to PSC & Updated Platform Capability*** ...

Mobile
Reply posted on October 27, 2019 by vysypPega

Hi Nizam, The attached SR(SR-D51867) is related to "need to show back button in Mobile App" but this PSC post is related to the "Log Off button is not working". Both the issues are the same? If No, could you please create an SR for...

Smart Info in repeating layout is not working in ios (Iphone)

Question posted by Brahmesh@ on October 22, 2019

1) Add Repeating layout to a section and configured the page list property.. 2) Refer a section in repeating layout which contains a link/icon to display the smart info on click. After click on smart info icon of the second record then whole page is getti ...

MobileUser interface
Reply posted on October 24, 2019 by AhmedA20

SR-D55556 has been raised