Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
26% (27 votes)
Learn Pega
33% (34 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
24% (24 votes)
Get recognized as Participant of the week
5% (5 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 102
Groups audience: 
Pega Support

How to route to different work baskets

Question posted by KolliparaJ on December 10, 2019

These are the details entered by the customer.I have created workbaskets and workqueues for Washers,Dry Cleaners and Iron people. Washers should only see the clothes selected for washing and Dry cleaners should see only those clothes where dry cleaning is ...

Pega Platform
Reply posted on December 10, 2019 by Bhavya_Incessant

Hi Will you be creating sub cases for each row in your screenshot? If yes, then you can route the cases based on the drop down value they select. If no subcases, then you can try with ABAC implementation. I think you can achieve this using the Property...

Connect-FTP issue- Permission Denied

Question posted by BidyunK5 on August 16, 2019

Hi All, We are facing a Permission Denied error while a Connect FTP even though all connections to the FTP server look fine. Below is a sample log entry- 2019-08-16 04:05:03,021 [l-threads-796229715)] [STANDARD] [] [XXXX:01.01.01] (oFTP.Rule_Admin_Extract ...

Java and activitiesData and integration
Reply posted on December 10, 2019 by goela1Pega

Hi @BidyunK5 Please let us know if your issue has been fixed and what is the root cause? Is it fixed by changing any configurations in sftp? Thank you, Abhishek Goel

Same Date and Time format across the entire application

Question posted by RidwanV9 on December 9, 2019

Is there a way to force all the date and DateTime properties to display in the same format everywhere (UI, reports,...)? For now, I only see the option of defining the control format we want and choose this control in the UI and reports, but this means th ...

ReportingUser interface
Reply posted on December 10, 2019 by RidwanV9

I am working with Version 8.1.4 I have indeed the possibility to change the format. But I am looking for a more quick way to force the dateTime formats to be always DD/MM/YYYY HH:MM everywhere in the application without having to change the format in...

Pega RPA Learning

Question posted by KarckiR4 on December 10, 2019

Hi, I am new Pega RPA. I have knowledge on other tools, but would like learn Pega RPA. How do i get started, please share me a knowledge path to learn pega rpa from the basics. Thanks ...

Robotic automationGeneral questions
Reply posted on December 10, 2019 by Jayachandra Reddy K

Course and Videos: https://academy.pega.com/search?f%5B0%5D=product_area%3APega%20Robotic%20Automation Search for Pega Robotics System Architect Essentials. in the above link we will video tutorials of advanced concepts. So, first complete 5 days...

Have to customise the close button functionality on Dynamic Container Tab

Question posted by ArunkumarV1124 on December 9, 2019

The requirements are: 1. User clicks close icon (x) on the dynamic container tab. 2. Pega to check the DB table for any case related updates. 3.If update found then show pop-up to the user saying that case data will be updated. we have achieved this on th ...

CustomizationPega PlatformUser interface
Reply posted on December 10, 2019 by ArunkumarV1124

Hi Priyabharathi The one you have explained is pyDirtyCheckConfirm which is prompted when there a unsaved changes on the case UI. I have a different requirement. As per our application design. we are receiving all case related updates (Create Case,...

Modify the filename generated from BIX

Question posted by ShuvadeepD on December 5, 2019

we are using OOTB pxExtractDataWithArgs activity to generate BIX extractions for multiple applications. We have a requirement to achieve the following Append certain text in the file to identify from which application the file was geenrated. Currently the ...

Data managementPega Platform
Reply posted on December 9, 2019 by handr1Pega

Hi Shuvadeep, Kindly see if this is of any help. This is expected behaviour. When using BIX installed on cloud, file specification tab is not available in extract rule as users do not have access to cloud server file system. We have to configure a file...

REST Service for adding attachments to a case?

Question posted by MichaelF4652 on October 3, 2019

We are using the out of the box Cases API to create and update cases via REST service request from another system. Is there an out of the box way to make a request to update a case and include an attachment that will result in that file being attached to ...

Case managementIntegrationPega Platform
Reply posted on December 9, 2019 by PraneethPurighallaPega

Could you please start a new thread as this post is specific to Pega OOTB REST API.

Ask the Expert 2020

Discussion posted by Lochan_DVMod on November 21, 2019

Here’s your grand chance to set the calendar of Topics for our Ask the Expert sessions for 2020!! Let us know the Topics you would like to see discussed. We could also repeat of the Topics we had in 2019. ...

Conversational channelsCase managementDevOpsTest AutomationPega Customer Service ApplicationPega Deployment ManagerPega Predictive Diagnostic CloudReportingSystem administrationUser interfaceCo-browsing
Reply posted on December 9, 2019 by NimitaS9

Pega DevOps (Security Analyser)

To have multiple tabs in single web browser (We adapter automation)

Question posted by VenkateswaraReddP3469 on November 20, 2019

Hi, Could anyone suggest how to implement that my automation should open multiple tabs in single web browser and should close sub-sequent tabs that opened (not the main automation web tab), Thanks in advance. Regards, Polimera ***Edited by Moderator Maris ...

Robotic automation
Reply posted on December 9, 2019 by tsasnettPega

There's no good way to do this. Internet Explorer re-uses the first IExplore.exe process to host the window. When you dot not have any IExplore.exe processes running, the first process started will create the window and then load a page in a...