Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
26% (27 votes)
Learn Pega
33% (34 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
23% (24 votes)
Get recognized as Participant of the week
7% (7 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 104
Groups audience: 
Pega Support

Charts are not loading after update from 8.2.2 to 8.2.4

Question posted by HerveA09 on October 4, 2019

Hi, i did an Pega patch update from 8.2.2 to 8.2.4. Now all the charts in the application are no more displaying. In few of them, i just see "Loading Chart. Please wait". Any suggestion? Attached you can see a screenshot. Regards, Herve ***Edite ...

Reporting
Reply posted on December 11, 2019 by VidyaranjanMod

Hi @AnandP  - I checked for details in the SR and read that the issue got fixed by performing steps mentioned in the article- https://community.pega.com/support/support-articles/interactive-chart-not-working Thanks.

Creating an Interaction case from outside of Pega when a Pega session is already opened.

Question posted by LavanyaK2967 on December 10, 2019

Hello everyone, In our current project we have a requirement where in we need to start a manual outbound call and display the Account details in Customer 360 portal. The call should happen on click of a button from another window outside of Pega and also ...

Pega Customer Service Application
Reply posted on December 10, 2019 by LavanyaK2967

Hi Praveen,  Thank you for the inputs. I guess the link given below is to call Interaction case from an activity within pega. My requirement is to start an interaction from a html page outside of pega and I have a Pega session opened. I need to open...

Chart Type not supported

Question posted by AnandP on December 6, 2019

Hi, We are using Pega 8.2.1 version where we are getting error "Chart Type not supported " while using chart type v6 in report definition as shown in the attached screenshot. However when we use char type v5, it works. Similar behavior was also ...

Reporting
Reply posted on December 10, 2019 by AnandP

Update- We are not able to display chart in a section regardless of what chart type we use. The problem has started after upgrading pega from 7.2.2 to 8.3.1. Please refer to the attachment for more details

Report Definition column values to a single row.

Question posted by AnilB631 on May 30, 2018

Hi, I need to get the values of a single column in many rows to a single row by comma separator. How can i achieve this in report definition? Ex:- Column1 Column2 W-1 a W-1 b W-1 c it should be displayed as below. Column1 Column2 W-1 a,b,c Please let me k ...

Reporting
Reply posted on December 10, 2019 by ChinmayeeParija

This is possible in summary type reports.  

How to get count of every month between two dates?

Question posted by sanjeevj0760 on December 4, 2019

need help to generate a report to show records count of every month between two dates. Example as below.. Thanks ...

Reporting
Reply posted on December 10, 2019 by mahab_GCSPega

Instead, if  you want to do this in a Report Definition, then in the calculation builder, you can reference the function alias Embed-UserFunction.pxDifferenceInMonths. (See screenshot attached) Choose the appropriate one for your database since there...

How to refer Business Calander in "The difference in days between" function in Report Definition Field?(Pega 7.4)

Question posted by JanardhanK0965 on December 1, 2019

Hi, I have a column in Report Definition that will calculate the days between Current date and DeadlineTime date. I use the "The difference in days between" function in the calculation builder in the Report Definition, but I need to refer busine ...

Application developmentReporting
Reply posted on December 10, 2019 by mahab_GCSPega

As Praneeth stated already, this is what you should be using for your DB (see screenshot).     

Same Date and Time format across the entire application

Question posted by RidwanV9 on December 9, 2019

Is there a way to force all the date and DateTime properties to display in the same format everywhere (UI, reports,...)? For now, I only see the option of defining the control format we want and choose this control in the UI and reports, but this means th ...

ReportingUser interface
Reply posted on December 10, 2019 by RidwanV9

I am working with Version 8.1.4 I have indeed the possibility to change the format. But I am looking for a more quick way to force the dateTime formats to be always DD/MM/YYYY HH:MM everywhere in the application without having to change the format in...

Stream node remain in "JOINING_FAILED" status

Question posted by JohanH55 on November 26, 2019

Hi All We have a cluster in Production with one node on the Stream tab of the "Decisioning: Services" landing page remaining in JOINING_FAILED status (see attached screen shot). We traced it to this snippet in the Kafka server.log file:...snip.. ...

Case managementDecision managementPega Customer Decision HubPega Customer Service Application
Reply posted on December 9, 2019 by JohanH55

SR logged: SR-D67690

Getting exception when configuring paid media facebook channel

Question posted by NizamM1125 on December 8, 2019

Hi Team, Please find the screenshot attached with this email. Version: Pega Marketing 8. You have selected invalid country for lookup like selection. Regards, Nizam ...

Pega Customer Decision HubPega Marketing
Reply posted on December 9, 2019 by MANNM1Pega

Hi Nizam, Could you please confirm if HFix-56584 & HFix-56479 are applied on 8.3 instance to support Facebook 4.0.4 Ads library? Also can you please share the logs? Thanks & Regards, Matta