Reply posted on October 22, 2019 by JasonR58
Thanks Thangasuresh. The post you referenced was very helpful and we were able to leverage it to find a solution.
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Hi, There is no OOTB feature available to meet your requirement. You need to perform customization based on your business requirement. This link might help you to customize. Thanks, Geeda.
unfortunately this doesn't quite solve our business needs. first of all 8.2.1 doesn't have these options in the routing tab, but more importantly we need the ability to have chat route to the agent who has the l east amount of active chats...
Can you include the full mashup code? The line you've included only downloads the mashup scripts. Is the defer loading enabled?
Hi Spoorthic, ojdbc8.jar is compatible to Oracle12C with Java 8. Moreover, Please use Version 188.8.131.52 or later for Oracle 12C. Refer to the attached screenshot. Please find the following Pega 7,8 version Platform Support guide links. Version 8.1-8.3--...
Hi Kumar, The concern raised from your end regarding DateTime control is considered to be an enhancement to the product and an enhancement request for the same has been raised. Please refer this link for details. Regards, Geeda.
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