What Motivates You to Participate Here in the PSC?
Reply posted on August 23, 2019 by Srinivas21Pega
Hi, Not sure if you would able to achieve this requirement since there are various channels of interaction and various customers as well. However, you would be able to auto-launch an intent task on start of a new interaction. Thanks
Reply posted on August 20, 2019 by Lochan_DVMod
Hello! Here's the product page for Pega Chat that holds the documents: https://community.pega.com/knowledgebase/products/chat
Reply posted on August 19, 2019 by VidyaranjanMod
Hi @s0001 - I have created a product enhancement request on our internal portal as per the information available in the issue description. The feedback ID is tagged under Related Support Case number. Since you are internal employee, you can use the...
Reply posted on August 15, 2019 by ScottKennedyPega
Pega Knowledge was designed to create and maintain content in a Production environment, so generally, moving articles from one env to another is not required or considered a best practice. However, there are certainly scenarios, such as during the...
Reply posted on August 14, 2019 by mojjsPega
Hi Ravi, When you launch an interaction and create a phone call, you will be seeing interaction Driver section at the left side of the page. I am not sure of the Question you are asking. Can you please elaborate?
Reply posted on August 12, 2019 by Lochan_DVMod
Thank you for this great discussion on Pega Co-Browse. Continue asking your Co-Browse questions on our community by creating new posts! Thank you @Avishek for being an awesome expert!
Reply posted on August 9, 2019 by mojjsPega
Hi, You can identify the events received to the browser by looking at the Console of the browser. Alerting event followed by Handling screenpop request entry would be logged. refer to image: If you want to make sure, you can put some loggers in...
Reply posted on August 8, 2019 by SuppsPrasad
Thank you Susan Liu and Amit Patel. The server side logs actually showed an error after the Unix patching that was recently done, where a Plugin file was corrupted. We fixed the plugin file and restarted the web server, after which the issue was...