Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
27% (27 votes)
Learn Pega
32% (32 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
24% (24 votes)
Get recognized as Participant of the week
5% (5 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 100
Groups audience: 
Pega Support

Error while parsing csv file

Question posted by Chinna on December 5, 2019

Hi Team, Is there any way to trigger an email to users if there is an error while parsing csv file(File Listener)? Error: com.pega.pegarules.pub.PRException: Error while parsing: Invalid escape sequence. Escape character must be followed by either field d ...

CustomizationJava and activitiesIntegrationGeneral questions
Reply posted on December 5, 2019 by SudhaSundeepD

Hi Chinna,  Alternatively, you can skip parsing the CSV directly using FileListener options and then use your service activity to process the CSV using the delimiter/parsing methods with appropriate error handling.   This way you would have more...

Unable to open pdf attached to a case while opening from a different case

Question posted by kishorekumaryanala on December 5, 2019

Hi All, We have a requirement to open a pdf on click of a button, i am able to download the pdf on click of a button but i am not able to open that pdf on click. Ex: I have created a case A-1 and attached a PDF to this case Later i have created a differen ...

Java and activitiesPega PlatformUser interface
Reply posted on December 5, 2019 by Vikash KarnPega

Hi Kishore, The default behavior is whenever you click on any attachment in the work object, it will download the attachment and not view the attachment. To address your requirement you can configure a custom pdf viewer, which will display the pdf...

Does Pega support for Microsoft Graph REST API?

Question posted by Mahesh.K on December 3, 2019

Hi All, Our organization discontinued access to O365 mailbox via IMAP. We are not able to read email from Pega email listeners now. O365 team has suggested us to use Microsoft Graph REST APIs for reading and sending emails. Do pega have any plan to includ ...

CustomizationIntegrationPega Platform
Reply posted on December 5, 2019 by Mahesh.K

That's correct, We can create our own code to handle emails, but it will be like recreating email listeners functionality 

What is the correct way to loop through a collection of ambiguously interrogated objects

Question posted by AaronA38 on December 5, 2019

The question comes from web page that has an anchor tag that repeats down the page. I have the properties UseElementID set to False and UseKeys set to True. I want to get the text for each anchor and add them to a look up table. I have found two methods t ...

Robotic automation
Reply posted on December 5, 2019 by tsasnettPega

Being a long time user of Pega Robotics/OpenSpan I have my reasons for chossing number 1 (GetClones and extracting a proxy). The reason I would choose this is because it is visually self-explanatory. GetClones returns and array of objects You are...

Errors while performing requestor quiesce: Requestor no longer valid, processing not possible.

Question posted by PradeepChowdaryP on November 4, 2019

Hi Team, Below mentioned error messages has been observed in the logs and are severely causing performance test login failure issues. 1)][error while performing requestor quiesce][STACK][com.pega.pegarules.pub.context.RequestorLockException: Requestor no ...

Java and activitiesPerformanceSystem administrationGeneral questions
Reply posted on December 5, 2019 by tiwak1Pega

Hi,  Below could be helpful:  https://community.pega.com/support/support-articles/exceptions-occur-running-load-test Thanks

Unable to retrieve the Entry point for the automation

Question posted by PraveenP5131 on December 2, 2019

While deleting the exit points it somehow deleting the entry point and could not add the entry point to that particular automation. I have to re-design the complete automation. Please suggest any work around to revert... Thanks ...

Robotic automation
Reply posted on December 5, 2019 by PraveenP5131

I did everything but in vain. I could not see the entry point option. It means the entry point is present but is not visible. Sometimes when we undo things while adding exit points we come across this issue. It is actually corrupting that particular...

TN3270 Emulator Numeric SessionID

Question posted by Mani Bharghav on December 4, 2019

Hi All, We are trying to work with TN3270 emulator, the problem we are facing is on the generic winhllapi we are unable to set the appropriate sessionID because in Pega robotics the session ID combobox is having only the Alphabets(i.e A,B,..Z) but the ter ...

Robotic automation
Reply posted on December 5, 2019 by tsasnettPega

I have not worked with this emulator (at least I don't remember anyway). If it supports HLLAPI and you provide the text adapter the correct short session name and the correct HLLAPI dll, then it should connect in my experience. I can't really...

Getting Error Requestion From Pega error During RPA

Question posted by RISVANAF on December 4, 2019

Hi, we have done RPA for Text Adapter Project. Automation running correctly and Completed, but getting error when send response back to Pega. getting below error in Log. RoboticsAPIHelper.SendCaseResult- Send Case Result Failed. Case completion status: &# ...

Robotic automation
Reply posted on December 5, 2019 by tsasnettPega

Would you please attach a screenshot of your automation? Please include a screenshot of your RobotActivity properties as well.

How to stop assignments stop processing if any assignment got failed in queue

Question posted by VenkatK99 on December 3, 2019

Hello Assignment are keep on processing even after first assignment got failed in automation.All assignments are sit in issues queue I see the assignments API and it is running Synchronously. is that a problem? Did any one face this issue? Thanks in advan ...

Robotic automation
Reply posted on December 5, 2019 by VenkatK99

Thanks Jeff.

Robot Inspector Enable

Question posted by mohamedb8634 on December 5, 2019

I could not see Robot Inspector in runtime icon even if i added the LoadRobotInspector line in runtimetray. How to enable it? im using pega 19.1.13 ...

Robotic automation
Reply posted on December 5, 2019 by tsasnettPega

Robot Inspector became available in 19.1.14. You are not using a build that contains it. I have placed two links; one to the build notes page and the other to the documentation of the Robot Inspector. https://community.pega.com/knowledgebase/articles...