Reply posted on September 26, 2019 by Lochan_DVMod
Thanks for updating! We will mark this post as Answered.
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Thanks for sharing what worked for you! We will mark Marc's reply as the correct answer.
Upon reviewing the associated Support Request, SA-89511 Clicking View additional configuration options returns no result was generated as the resolution. Please reference the above SA if you have the same question.
I'm afraid you will have to expose a custom REST service which the 3rd party software has to send the file to. You will have to handle adding the file to the case as an attachment, on your own, in the service activity. The OOTB shipped Pega REST...
Actually my CancelReasonsList is a page list I decided to edit data access of this property on- copy data from a data page and it worked
Thank you for the result I made in some different way and it is working good https://scrn.li/JbTkME915bJ3J7
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