Reply posted on October 16, 2019 by SriramG6408
Thank you for the quick response Shiva.
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Hi, Please check below link. https://community1.pega.com/community/pega-support/question/single-sign-sso-personal-edition-v81 Thanks, Kranthi
Hi, Thanks for the response. Please try to configure the locking to Optimistic locking which will avoid opening the service case in new tab rather than in same tab. Regards,
Hi Amit, We are seeing similar behaviour and would just like to confirm the out of box way. All the chat are in the chat device page. The chats get persisted to the interaction only on wrap up. If the agent forgets to wrap up we currently do not see...
RuleUsageAgent is truned on an all environments. We do have entries on the table, and recent ones but for all other rule type, activites are not listed at all.
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