Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
26% (27 votes)
Learn Pega
33% (34 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
24% (24 votes)
Get recognized as Participant of the week
5% (5 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 102
Groups audience: 
Pega Support

Deprecated rules for upgrade from Pega 7.2 to 8.x

Question posted by bernd.haertenstein on December 10, 2019

Hi Pega Community, currently I'm trying to find out what has to be done (rules-wise) for an upgrade from Pega 7.2 to the latest Pega 8 version. AFAIK there are only instructions for upgrading the infrastructure (DB, App-Server) or Pega Frameworks (Cu ...

Pega PlatformUpgrades
Reply posted on December 10, 2019 by Shekhar_ShubhamPega

Hi Bernd, The way Pega handles deprecated rules should allow you to upgrade and fix those issue post upgrade. We don't have a set of list /rules which are deprecated, but if you follow post upgrade steps it should be fine.  For silverlight:  https...

Pega Platform client side technologies

Question posted by SREECHARAN on December 10, 2019

as we know Adobe ends flash player support by end of 2020 is there any alternative that pega going to suggest any alternative for below tools. As per below community article they are going to remove "Declarative Network Analyzer (DNA) tool, Referenci ...

Pega PlatformSystem administration
Reply posted on December 10, 2019 by SudhaSundeepD

Hi Sreecharan,  Not sure about DNA and charts but for Referencing Rule Viewer, a pega component has been created and published which is not dependent on Flash player. Here is the link for your reference:  https://community.pega.com/marketplace...

automatically finalize interaction

Question posted by chaop406 on December 3, 2019

Hi, my issue is when I open a wrap up screen for an interaction and do nothing and leave it there, after sometime it will automatically finalize interaction and update the status. I have check the log and found nothing. Anyone can help this issue? thanks. ...

Pega Platform
Reply posted on December 10, 2019 by SudhaSundeepD

Hi,  I tested this with pega customer service application. i waited for 10 min and it is still open. Also checked the rules if there are any SLAs associated with the assignment. There are none.  Probably, you may need to check if below rules have been...

Answered

Azure- Pega deployment

Question posted by dubea1Pega on June 10, 2019

Referring to post below it has an asterisk on Azure- Coming soon. https://community.pega.com/knowledgebase/articles/cloud-choice What is the implication of that- First to check if it is supported? and if not then do we need to deploy on Azure using tradit ...

Pega CloudInstallation and deployment
Reply posted on December 10, 2019 by David CasavantPega

Pega supports deployments on Azure's AKS Kubernetes service.  For more information, see  https://community.pega.com/knowledgebase/articles/cloud-choice/deploying-pega-platform-using-kubernetes.   You can also find an Azure AKS Runbook in the Helm...

pega 8.1 version download

Question posted by NehruS47 on April 15, 2019

Hi can any one please share pega 8.1 version link to download ...

Pega Platform
Reply posted on December 10, 2019 by Shekhar_ShubhamPega

Sorry but there is no specific email address. If someone is your account executive from Pega, they might be able to find that.  Also is there any specific reason you are looking for this version? The latest release is always the best build to work with 

Unable to open pdf attached to a case while opening from a different case

Question posted by kishorekumaryanala on December 5, 2019

Hi All, We have a requirement to open a pdf on click of a button, i am able to download the pdf on click of a button but i am not able to open that pdf on click. Ex: I have created a case A-1 and attached a PDF to this case Later i have created a differen ...

Java and activitiesPega PlatformUser interface
Reply posted on December 10, 2019 by kishorekumaryanala

Hi All, Now i am able to display the pdf on screen but,the pdf name is getting displayed wrong and i am getting two vertical scrollbars on modal dialog. PFA Could you please suggest here what needs to be done to fix these two issues

How to route to different work baskets

Question posted by KolliparaJ on December 10, 2019

These are the details entered by the customer.I have created workbaskets and workqueues for Washers,Dry Cleaners and Iron people. Washers should only see the clothes selected for washing and Dry cleaners should see only those clothes where dry cleaning is ...

Pega Platform
Reply posted on December 10, 2019 by Bhavya_Incessant

Hi Will you be creating sub cases for each row in your screenshot? If yes, then you can route the cases based on the drop down value they select. If no subcases, then you can try with ABAC implementation. I think you can achieve this using the Property...