What Motivates You to Participate Here in the PSC?
Reply posted on October 12, 2019 by N.SenSharma
If it's only about backing up the whole PEGA database, then this operation should be performed at DB level, rather than PRPC be responsible for it. This will help to avoid additional processing that PRPC server has to do to backup data. I think...
Reply posted on October 11, 2019 by MGR007
Our client dont want to use PegaCall end-to-end which needs connection to Avaya CTI AES server. Part of HTTP service call from Avaya, i have all information about Call, LogInUserID, User system IP and others, i just want to send pop to user from this...
Reply posted on October 11, 2019 by Naveen.Chakravarthy
can i run WebChat interface on personal edition. As part of https://community.pega.com/knowledgebase/articles/pega-customer-service/web-chatbot this article it is mentioned that customer service framework and chat server is Prerequisites. Is this...
Reply posted on October 11, 2019 by Krithiga_GCSPega
I am not sure if there is any other way to achieve your requirement. On paper the approach you have taken should work. Did you trace the activity with the steps to check if you missed anything?
Reply posted on October 11, 2019 by Vikas@MultichannelPega
Channel type parallel flow is present at every stage so that accidentally you don't come across an assignment shape. Remember, conversational cases support Survey (question and answer) shapes, if an assignment is encountered, a system error is...
Reply posted on October 11, 2019 by Shekhar_ShubhamPega
Hi, Is RuleUsageSnapshot agent been running for you? You do not have any of these setting set in prconfig or DSS? Does running the agent manually creates any entry in the DB?