Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
26% (27 votes)
Learn Pega
33% (34 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
23% (24 votes)
Get recognized as Participant of the week
6% (6 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 103
Groups audience: 
Pega Support

What are the minimum requirements for NLP processing of email channel?

Question posted by TarasPodoroha on November 27, 2019

Hi, We need to know what are the minimum necessary prerequisites for implementing NLP processing of email channel? As described in UTILIZING TEXT ANALYTICS FOR EMAIL ROUTING​ course. This functionality comes OOTB with Pega platform? No additional framewor ...

Decision managementIntelligent Virtual AssistantPega Customer Decision Hub
Reply posted on December 13, 2019 by Vikas@MultichannelPega

Yes, it requires additional licensing. You can talk to your account executive to find out more information on licensing. 

Pega Decisioning

Question posted by SouravD2 on December 11, 2019

Hi All, Can anyone please help me with the below mentioned query. In Pega Decision Management when we add a component to a strategy what will be the rank? According to me whenever a new component is add the initial Rank is set to 0. But can someone please ...

Decision management
Reply posted on December 13, 2019 by MikiMuzsiPega

Hi Sourav, There seems to be some confusion. As the lessons Hans referred to points out, the actions (i.e. the propositions, or strategy results- SR) are actually ranked and NOT the decision components. Did you do the exercise too? If you do that, you...

Kafka integration with Custom serialization

Question posted by PradeepRao on May 18, 2019

Hi We have a requirement like we need to read avro schema and then convert to JSON format. using Kafka Integration. can any one worked on this please help me. we have a link in PDN but not so clear, please see the link belo https://community1.pega.com/com ...

Java and activitiesDecision management
Reply posted on December 12, 2019 by nowapPega

If you want to use AVRO you can check this: https://community1.pega.com/community/lead-system-architects/question/implementation-apache-kafka%C2%AE-apache-avro-serialization

Answered

Create case in tenant layer with Email listener from shared layer

Question posted by Sree Evonsys on December 5, 2019

HI, We have multitenant environment with multiple tenants. We have email listener at shared layer. Out requirement is to create a case in tenant layer based on some condition like email ID. I am setting tenant name in email activity for Requestor page but ...

Case managementData and integration
Reply posted on December 12, 2019 by Sree Evonsys

Thanks a lot Subramanyam for the help, it worked fine. 

Tracer on Service REST dont show any trace

Question posted by KannanM3 on December 11, 2019

I have a service REST and when I try to trace the service calls to see the logs and debug, the tracer works on a general scale but it doesnt show any trace many times and I have to either restart the tracer, refresh the browser, log off and log back in. I ...

Application developmentData and integration
Reply posted on December 12, 2019 by KannanM3

I am using Chrome browser

Answered

Unable to start Stream Node

Question posted by AnandP on September 18, 2019

Hi, We are using Pega 8.1.5 version which is configured on websphere 8.5.5 and Oracle 12.2. Recent after the restart in our Production environment, we can’t get a STREAM connected due to below error. Any suggestion? Node ID ...

Decision management
Reply posted on December 12, 2019 by AnandP

Hi, We actually killed all the running java process from command line. additionally we also set below DSS rule:-- Owning Ruleset- Pega-Engine Setting Purpose- prconfig/dsm/services/stream/pyBrokerPort/default    Value – 9x92 Setting Purpose- prconfig...

nonaccurate OCR results from Abbyy finereader

Question posted by RawanJ40 on December 2, 2019

Pega 8.1.1 OCR applied to pdf documents through Abby Fine reader is not giving back accurate text, especially pdfs that contain rotated pdfs. I have attached an example of some of the results we get back when uploading a pdf. Another example is "I&qu ...

Data and integrationData management
Reply posted on December 10, 2019 by grabmPega

Dear Rawan, Please double check if you're using the latest version of the Pega OCR component.  Where there are by default turned on parameters responsible for correcting orientation and skew.  Nevertheless please keep in mind that the engine which...

Connect-FTP issue- Permission Denied

Question posted by BidyunK5 on August 16, 2019

Hi All, We are facing a Permission Denied error while a Connect FTP even though all connections to the FTP server look fine. Below is a sample log entry- 2019-08-16 04:05:03,021 [l-threads-796229715)] [STANDARD] [] [XXXX:01.01.01] (oFTP.Rule_Admin_Extract ...

Java and activitiesData and integration
Reply posted on December 10, 2019 by goela1Pega

Hi @BidyunK5 Please let us know if your issue has been fixed and what is the root cause? Is it fixed by changing any configurations in sftp? Thank you, Abhishek Goel

skipping a minor version of RAP. Is it the correct way?

Question posted by Cyborg12 on December 9, 2019

We are using Pega 7.3.1. We have an upcoming PROD release where it includes Plan A and Plan B. Plan A is to deploy 01.10 version of the application, if successful, good, else, go for Plan B Plan B- deploy 01.11 version of the application into PROD. This i ...

Reuse and version management
Reply posted on December 10, 2019 by PriyabharathiPega

Hi @Cyborg12, If I have understood your query fine, I guess that there is a need of two colors of same application, when 01.10 is fine you would be continuing with it or else you would go with 01.11. If you are using 01.10 and want to create next...