What Motivates You to Participate Here in the PSC?
Reply posted on October 23, 2019 by SusanLiuPega
"max_chats / maxChats" is the maximum number of allowed concurrent chats for a CSR. It is stored in 'agentqueuebridge ' table when CSR joins a queue. Can you modify it?
Reply posted on October 23, 2019 by tsasnettPega
Since you have multiple Package Servers, then you need to move the actual files stored in your lowest level environment package server to your other environment's package servers. This is just a direct copy of your "Packages" directory...
Reply posted on October 23, 2019 by Evita_08Pega
Hello Satish, Step 10 of ConvertAttachmentToPDF activity contains a java code.It verifies for".doc" file and then convert it to pdf.You may have to modify this step for.msg. Please find the screenshot attached.
Reply posted on October 23, 2019 by DAMOREJ1
Would it be possible to get an explanation or code sample of what the Defer Load is actually doing under the hood. If a section can spawn off asynchronous processing, then it should be possible to achieve the same with a simple ajax call.
Reply posted on October 23, 2019 by Maciej_SurdzielPega
NOTE for users who may face the same issue: During our investigation with Héctor we identified that the problem seems to be in the timezone of the operator that schedules the robots. The workaround is to set the timezone to "America/New_York"...
Reply posted on October 23, 2019 by Krithiga_GCSPega
Looks to be the same root cause. The support article says issue happens because the link to which the smart info was present on the DOM twice. In your use case as well, the issue happens *ONLY* when RDL contains more than one record. Of course, the...