Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
26% (27 votes)
Learn Pega
33% (34 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
23% (24 votes)
Get recognized as Participant of the week
6% (6 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 103
Groups audience: 
Pega Support

How to set "Error Message" in a "when" condition to capture it later by @getMessagesAll(Primary)

Question posted by KannanM3 on December 12, 2019

I have a service REST that calls an activity where I am checking for a param in the URL thru a "when" condition inside "Jump" and proceed further, here I dont see an option to set the error message so I can capture that in my later ste ...

Application developmentJava and activities
Reply posted on December 13, 2019 by Leigh@RuleTronics

Hey Kannan, You won't be able to set an error message from inside a when rule using OOTB. Is there any reason why you don't want to set the error message in the activity based on the result of the when rule? Thanks, Leigh

How to send Audio/video file as response back facebook chatbot

Question posted by Manojkumarr4945 on December 5, 2019

We have a requirement, where an audio file has to be sent to facebook chatbot user as a response to a command.As of now in facebook channel configuration, we can select response type as Text,Menu,Custom,cancel,restart,authenticate, but there is no respons ...

Conversational channelsIntelligent Virtual Assistant
Reply posted on December 13, 2019 by Vikas@MultichannelPega

Manoj, you can play with 'Custom' command type and use FBM APIs to construct a file upload command.  https://community1.pega.com/community/pega-support/question/how-create-custom-conversational-channel-action https://developers.facebook.com...

How to extract the content from an email attachment using OCR component?

Question posted by SANTOSHKY on December 5, 2019

Hi, We have a requirement to extract the content from email attachment which is a PDF and create a case based on the content. Do we need to configure any additional configurations in the Email channel? ...

Conversational channels
Reply posted on December 13, 2019 by Vikas@MultichannelPega

Hi Santosh, email channel has configuration to enable attachment analysis. Attachments can be analyzed with and without OCR.  With OCR- You need to install ABBY core processor on the application server. More info here-  https://community.pega.com...

Can we modify Elastic Search to include user entered filter

Question posted by AKN300684 on October 28, 2019

We have requirement for user to enter a value for Market and that should be included in the list of filter parameters for OOTB elastic search. Is this possible and if so how? ...

Application developmentJava and activitiesPega Platform
Reply posted on December 12, 2019 by pa1singhPega

Hello! I believe it would be safer to add a new button that you associate with your own report definition than modifying the default search.  Thank you, Pawan

Reset or clear error message in activity while calling a Service REST

Question posted by KannanM3 on December 12, 2019

I have an activity where I check for certain fields using Property-Validate and set the error message. I check for 2 fields by selecting the "Required" checkbox. Later I capture these error message using @getMessagesAll(Primary) and set it on th ...

Application developmentJava and activities
Reply posted on December 12, 2019 by KannanM3

Thanks Deva. I tried that and it didnt work then I tried to set empty value on the Response as well that didnt work as well  

Kafka integration with Custom serialization

Question posted by PradeepRao on May 18, 2019

Hi We have a requirement like we need to read avro schema and then convert to JSON format. using Kafka Integration. can any one worked on this please help me. we have a link in PDN but not so clear, please see the link belo https://community1.pega.com/com ...

Java and activitiesDecision management
Reply posted on December 12, 2019 by nowapPega

If you want to use AVRO you can check this: https://community1.pega.com/community/lead-system-architects/question/implementation-apache-kafka%C2%AE-apache-avro-serialization

Answered

Create case in tenant layer with Email listener from shared layer

Question posted by Sree Evonsys on December 5, 2019

HI, We have multitenant environment with multiple tenants. We have email listener at shared layer. Out requirement is to create a case in tenant layer based on some condition like email ID. I am setting tenant name in email activity for Requestor page but ...

Case managementData and integration
Reply posted on December 12, 2019 by Sree Evonsys

Thanks a lot Subramanyam for the help, it worked fine.