Reply posted on October 20, 2019 by sameerm2
Yes it's working
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Hi, When we place an outbound call, the number should be in E.164 format. +(CountryCode)(phone number) are you facing issue by dialing the number in this format?
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workgroup- the workgroup in question workPage- the case containing the assignment being routed assignPage- the assignment being routed assignmentWeightColumn- defaults to pxUrgencyAssign; the column that the workload multipliers are based against. You...
Hey there, well Pega created a hotfix for us in which they enabled that functionality. HFIX-52197 this is the HFIX number for reference
Follow what Dhananjay mentioned above and create a report. This report would give you the count which you can show under My Worklist.
In my 8.2.2 system, I see the the pzImportCaseFromExplorerEnabled When rule is used as the visibility condition. You can review the conditions in the When rule.
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