Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
26% (27 votes)
Learn Pega
33% (34 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
23% (24 votes)
Get recognized as Participant of the week
7% (7 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 104
Groups audience: 
Pega Support

Pega Mobile Application- Mobile APK & FCM

Question posted by appalap9 on December 13, 2019

We are migrating from Pega 7.3.1 to Pega 8.2.1, as part of this activity we are having couple of questions/information needed. 1. For building a new env for Pega upgrade (8.2.1), we are cloning the existing env (Pega 7.3.1). And on top of it we are execut ...

Mobile
Reply posted on December 13, 2019 by HALLJPega

 First, Platform Patch 8.2.5 is available, and you should include it before testing or go live. If you intend to install the new mobile app on top of the old mobile app, and the certificates are still valid, you do not need new certificates. You should...

REST Connector- send-array-as-part-of-x-www-form-urlencoded

Question posted by PravinM on December 13, 2019

How to achieve the below in PEGA Rest Connector. https://stackoverflow.com/questions/45834420/send-array-as-part-of-x-www-form-urlencoded/53053676 ...

Data and integrationIntegration
Reply posted on December 13, 2019 by KevinZheng_GCSPega

check this link, it may be helpful:  https://community1.pega.com/community/pega-support/question/how-pass-body-request-urlencoded-form

Answered

Forbid Mobile Access

Question posted by JC_Romero on December 11, 2019

Hello everyone, We have an application already in production, our client is asking us to restrict mobile access to the application, they don't even want to allow users to see log in screen when input the URL using their phones. Have any of you had a ...

MobilePega PlatformCloud development
Reply posted on December 13, 2019 by JC_Romero

I did not continue exploring the solution, I made it work from the Web-Login. Thanks a lot!

Thread switching when moving between interactions tabs

Question posted by AhmedA3336 on December 6, 2019

I noticed a problem of context when we switch between the tabs of the interactions. This problem only exists when there is an open service case (Intent task) in each of the interactions. For example, if you have a task opened in Interaction A and a second ...

Application developmentPega Customer Service ApplicationPega Platform
Reply posted on December 13, 2019 by RakshithPega

Hi Ahmed,  What is the CS version? Is the issue is reproducible in OOTB customer service application?  

Answered

Create case in tenant layer with Email listener from shared layer

Question posted by Sree Evonsys on December 5, 2019

HI, We have multitenant environment with multiple tenants. We have email listener at shared layer. Out requirement is to create a case in tenant layer based on some condition like email ID. I am setting tenant name in email activity for Requestor page but ...

Case managementData and integration
Reply posted on December 12, 2019 by Sree Evonsys

Thanks a lot Subramanyam for the help, it worked fine. 

Tracer on Service REST dont show any trace

Question posted by KannanM3 on December 11, 2019

I have a service REST and when I try to trace the service calls to see the logs and debug, the tracer works on a general scale but it doesnt show any trace many times and I have to either restart the tracer, refresh the browser, log off and log back in. I ...

Application developmentData and integration
Reply posted on December 12, 2019 by KannanM3

I am using Chrome browser

Ask the Expert 2020

Discussion posted by Lochan_DVMod on November 21, 2019

Here’s your grand chance to set the calendar of Topics for our Ask the Expert sessions for 2020!! Let us know the Topics you would like to see discussed. We could also repeat of the Topics we had in 2019. ...

Conversational channelsCase managementDevOpsTest AutomationPega Customer Service ApplicationPega Deployment ManagerPega Predictive Diagnostic CloudReportingSystem administrationUser interfaceCo-browsing
Reply posted on December 12, 2019 by Lochan_DVMod

Hi Anurathan, This thread is for collecting topics for the Ask the Expert sessions for 2020. Please add a comment in case you have any topics in your mind. For the above query I see that you have created new posts.  Lack of Rate Limiting Controls in...