What Motivates You to Participate Here in the PSC?
Reply posted on October 19, 2019 by mojjsPega
Hi, When we place an outbound call, the number should be in E.164 format. +(CountryCode)(phone number) are you facing issue by dialing the number in this format?
Reply posted on October 18, 2019 by MARIKPega
workgroup- the workgroup in question workPage- the case containing the assignment being routed assignPage- the assignment being routed assignmentWeightColumn- defaults to pxUrgencyAssign; the column that the workload multipliers are based against. You...
Reply posted on October 18, 2019 by JC_Romero
Hey there, well Pega created a hotfix for us in which they enabled that functionality. HFIX-52197 this is the HFIX number for reference
Reply posted on October 18, 2019 by MarcLasserre_GCSPega
Hello, If both really have to be on same column then I think you will need a custom HTML with the icon and the property value.
Reply posted on October 18, 2019 by bathbPega
Hi, Have you tried using open work by handle action. It tries to check the work area content and opens it in there.
Reply posted on October 17, 2019 by Rett_Hean_GCSPega
Hmm, according to the documention the input enabled test should return true if all of the following are satisfied. Can you sanity check if all of these criteria have been met? The $MODE-INPUT keyword is true when all of the following are true: The...
Reply posted on October 17, 2019 by cherbPega
Hi @MohammadS4753, The best way to handle the requirement is to configure on change refresh this/other section to refresh the grid section and pass the value of the property as parameter to report definition. if the only values needs to be passed....