Community Poll

Posted on July 8, 2019 by MarissaRogers

What Motivates You to Participate Here in the PSC?

Passion to help others
27% (27 votes)
Learn Pega
32% (32 votes)
Participate in Ask the Expert sessions
2% (2 votes)
Get answers to my questions
24% (24 votes)
Get recognized as Participant of the week
5% (5 votes)
Network with Pega professionals
6% (6 votes)
Check out what's new at Pega
4% (4 votes)
Total votes: 100
Groups audience: 
Pega Support

REST Service for adding attachments to a case?

Question posted by MichaelF4652 on October 3, 2019

We are using the out of the box Cases API to create and update cases via REST service request from another system. Is there an out of the box way to make a request to update a case and include an attachment that will result in that file being attached to ...

Case managementIntegrationPega Platform
Reply posted on December 9, 2019 by nikhilk7251

Hi Praneeth, If we don't configure the attachment related properties in the request payload, how would the same be sent through the client and how will pega  form the pyRequestAttachmentPage. 

Same Date and Time format across the entire application

Question posted by RidwanV9 on December 9, 2019

Is there a way to force all the date and DateTime properties to display in the same format everywhere (UI, reports,...)? For now, I only see the option of defining the control format we want and choose this control in the UI and reports, but this means th ...

ReportingUser interface
Reply posted on December 9, 2019 by MarcLasserre_GCSPega

Hello,  I'm not fully sure but I don't think you can do this Out-Of-The-Box. What Pega version is it? In theory you will always have the possibility to change the format.

pyTransferAssignment Local action- "Transfer to" dropdown is empty

Question posted by Vamsi.Thatavarthi on April 17, 2018

Hi, I'm using pyTransferAssignement local action. When I try to transfer assignement, Transfer To dropdown is not getting loaded with respective options (Operator, Workbasket etc.). Property defined on the cell has these values defined and "As d ...

Case management
Reply posted on December 9, 2019 by VenkiMoogala

The reAssignPage page has to be first created before the flow action is launched. Referring the page in the pyTransferAssignment section directly, creates a blank reAssignPage which is why the drop down has no values. Create a pre-activity in the flow...

Chart Type not supported

Question posted by AnandP on December 6, 2019

Hi, We are using Pega 8.2.1 version where we are getting error "Chart Type not supported " while using chart type v6 in report definition as shown in the attached screenshot. However when we use char type v5, it works. Similar behavior was also ...

Reporting
Reply posted on December 9, 2019 by AnandP

Hi, Any update on this?

Stream node remain in "JOINING_FAILED" status

Question posted by JohanH55 on November 26, 2019

Hi All We have a cluster in Production with one node on the Stream tab of the "Decisioning: Services" landing page remaining in JOINING_FAILED status (see attached screen shot). We traced it to this snippet in the Kafka server.log file:...snip.. ...

Case managementDecision managementPega Customer Decision HubPega Customer Service Application
Reply posted on December 9, 2019 by JohanH55

SR logged: SR-D67690

Need to freeze an assignment for 5 second and then auto submit.

Question posted by mohamedi2127 on December 9, 2019

Hi, I have a requirement to show a grid on an assignment which is referencing a Data page. The issue is I have to show that section for 5 seconds and it should automatically submit the assignment and move to next assignment. Please advice... ...

Designer StudioCase managementProcess (flows)
Reply posted on December 9, 2019 by MarcLasserre_GCSPega

Hello,  Can you use a WHEN condition based on execution time to make invisible after 5 seconds maybe.

Answered

Unable to change the locking for child class case type.

Question posted by SeshaHarikrishnaK on November 28, 2019

Hi Team, In my Application the case types contain the locking as follows X (Optimistic locking)-- Y (Optimistic locking)------Z(Optimistic locking) Within Z case type, when assignments are submitted, an error is shown with error “Request has been modified ...

Application developmentCase management
Reply posted on December 9, 2019 by SeshaHarikrishnaK

As a temporary work around, changed the Locking of parent to Default.  Con: Though casetype looks like the lock is inherited, during the run time, the lockingmode is still optimistic, so need to manually updated the pydefault casetype rules with...